Last Updated: 30 Dec 2025
Privacy Policy
Who we are
At Mystic Crave, accessible from www.mysticcrave.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Order details
b) Payment Information
Payments are processed securely through third-party payment gateways.
⚠️ We do not store or have access to your debit/credit card, UPI, or banking details.
c) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and usage data
2. How We Use Your Information
We use the collected information to:
- Process, confirm, and deliver your orders
- Communicate order updates, invoices, and support queries
- Improve our website, products, and services
- Send promotional offers or updates (only if you opt-in)
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory obligations
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember user preferences
- Improve website performance
- Analyze traffic and user behavior
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Sharing of Your Information
We do not sell, trade, or rent your personal information.
Your data may be shared only with:
- Shipping & logistics partners (for order delivery)
- Payment gateways (to process transactions securely)
- Legal or government authorities if required by law
All third parties are obligated to protect your information and use it only for the intended purpose.
5. Data Security
We take reasonable and appropriate measures to protect your personal information, including:
- Secure servers
- Encrypted payment processing
- Limited access to personal data
However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates to your information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites.
Mystic Crave is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our products and website are not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: contact@mysticcrave.com
📞 Phone: +91 9354115609
🌐 Website: www.mysticcrave.com